
Law of Variability and Little’s Law
You Must Know for Effective Operations Management

Introduction
Variability is a fact of life. In operations systems, many important quantities are variable, including process times, equipment uptimes, equipment downtimes, product demands, yield rates, number of workers who show up on a given day, and a host of others. Because of the prevalence of variability and its disruptive influence on system performance, understanding it is critical to effective operations management.
This workshop is to go through the aw of Variability and Little’s Law, the two important laws of operations science that executives must understand for efficacy operations management.
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