Law of Variability and Little’s Law - You Must Know for Effective Operations Management

Law of Variability and Little’s Law

You Must Know for Effective Operations Management

Introduction

Variability is a fact of life. In operations systems, many important quantities are variable, including process times, equipment uptimes, equipment downtimes, product demands, yield rates, number of workers who show up on a given day, and a host of others. Because of the prevalence of variability and its disruptive influence on system performance, understanding it is critical to effective operations management.

This workshop is to go through the aw of Variability and Little’s Law, the two important laws of operations science that executives must understand for efficacy operations management.

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10-step Project Planning Workshop

Introduction

Project plans and project networks have failed in most organizations to drive correct behaviors among program and project managers, executives, and resource managers. Many people involved in projects do not like to use project plans and networks because they are so cumbersome and often obsolete soon after execution begins. This course is devoted to correcting the problem of useless project plans and networks.

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Workshop for TRIZ (25 April & 2 May 2019) (HKQMA)

Course Code: HKQMA-19APR25E

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職場演技訓練班

職場演技訓練班

課程簡介

演技的藝術與技巧並不是演員們的專利,不論你是創業老闆,或任何職場的打工仔,尤其是要接觸客户的工種,學得一身演技傍身, 不單職場廣受同事歡迎,增加升職機會,更可以贏得客户歡心。 學習職場演技並不是叫你戴假面具虛偽待人,而是要你學習演員們的收放自如,將負面、不合大體及無禮的情緒、表情以至身體動作、 肢體語言盡量收斂,而發放正面開揚的正能量,為你開啟每日積極開揚的工作天。

誰適合參加?

本課程適合所有上班族,尤其商業機構員工,市場營業人員、公關人員、前線服務人員,保險業、地產業前線人員, 參與此課程,有效增强自信及建立更好客户關係,增加業績。

教學模式

本課程以工作坊及互動形式進行,着重群體互動朋輩共勉等積極動能(Positive Dynamic)、配合劇場遊戲與群體嬉遊;務求令學員在正面積極的氛圍下悅快學習。

課程大綱

  1. 劇場訓練與職場訓練
  2. 演技的定義及職位的高低
  3. 演技的發揮與才能的配合
  4. 劇場的定義
  5. 劇場與職場
  6. 以演技做好要擔任的崗位
  7. 主角、配角與群戲
  8. 個人、對手與衆力
  9. 主角的定義與角色定位
  10. 角色交流與職場互動

費用

  • 註冊專業人員: HK$2,400
  • 六式碼社區之友 /六式碼學會合作伙伴的會員: HK$2,600
  • 其他: HK$2,800

語言: 粵語 (輔以英語)

地點: 香港九龍尖沙咀梳士巴利道3號星光行16樓1627室

日期: *可按照客戶要求定制,歡迎聯絡我們查詢

CPD 學分: 14 分

時間:09:30am – 17:30pm(每日7小時,共2日)

*按照客戶要求定制,歡迎聯絡我們查詢

講師簡介

Jonathan Ho

資深成人教育老師 Mr. Jonathan Ho ,2000年成功將原為訓練劇場、舞台演員及音樂家的特有訓練模 式引進職場,作為各行各業訓練員工的嶄新教學模式。Mr. Ho對大型團隊管理、高級客戶服務擁有豐富經驗。 Mr. Ho 多年致力本地成人教育工作, 對人材培訓早有豐富經驗。 誠然,在Mr. Ho『劇場訓練,職場體現』的教學模式下的學員,皆能夠在輕鬆互 動的學習氛圍中學習;課堂上的『劇場形式實況模擬』 能有效地讓學員親身體現課堂所授之理論,而課堂內Mr. Ho 引導全體學生們的朋輩激勵,更能令學員在互動互勵的動力下,增進 學習進度及增強個性魅力Charisma, 從而鞏固團隊精神。

Sharing of eCommerce Application in Cargo and Passenger Transportation in HZMB (23 FEB 2019)

Seminar Topic: Sharing of eCommerce Application in Cargo and Passenger Transportation in Hong Kong-Zhuhai-Macau Bridge

Date: 23 FEB 2019 (SAT)

Time: 11:00 AM – 12:30 PM

Venue: Six Sigma Institute, Unit 1627, 16/F, Star House, 3 Salisbury Road, Tsim Sha Tsui, Kowloon

Remark: Free of charge

 

Introduction:

Along the opening of HZMB in 2018, visitors have a new option travelling between Hong Kong and Macau. By sharing the experience of the first VIP cab service on the HZMB, participants will understand more about running a business with portable devices and the eCommerce application on transportation.

Topics:

Part I: Cargo Transportation
Cargo transportation in practice – HZMB open up opportunity straight into the Greater Bay Area.
Part II: Passenger Transportation
The first Uber type of VIP cab services on the HZMB connecting Hong Kong and Zhuhai – how to run a business with a smartphone?

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